All Agency Codes:

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Contact Us
Customer Service

Call (800) 782-1020
7:00AM - 10:00PM CST, Monday - Friday
7:30AM - 6:00PM CST, Saturday
E-mail: customer.service@ipacc.com

Commercial Auto

Call (800) 722-3391
7:00AM to 10:00PM CST Monday - Friday
7:30AM to 4:30PM CST Saturday
E-mail: commercial.vehicle@ipacc.com

One-on-One Claims

Call (800) 334-1661
24 hours a day, 7 days a week
E-mail: claims@ipacc.com

Agent Help Desk / One-Link Software Support

Call (800) 264-7516
7:00AM to 8:00PM CST, Monday - Friday
8:00AM to 4:30PM CST, Saturday
E-mail: agenthelpdesk@ipacc.com
For help desk remote access download TeamViewer software.

Automated Information

Call (800) 782-1330
24 hours a day, Monday - Saturday

Mail Your Payments to:

The Infinity Group
P.O. Box 830189
Birmingham, Alabama 35283-0189